Appointment-based beauty businesses
No-show cost calculator.
Enter your weekly appointments and no-show rate. See the revenue and profit that walk out the door each year, and the effect of deposits.
Annual loss = appointments x weeks x no-show rate x unfilled share x ticket. 30 appointments a week with a 7% no-show rate, $70 tickets and a quarter refilled loses about $5,300 a year in revenue.
Your numbers
Result
Revenue lost versus profit lost
A missed $70 appointment does not cost you $70 in profit: you also skip the supplies and card fees. The page therefore shows both revenue lost and profit lost, using the cost share you enter.
Refilling a slot at short notice recovers some of the loss, so only the unfilled share counts. A deposit kept on every no-show is subtracted separately to show the net loss. The scenario line prices a lower no-show rate, which is the number to compare against the effort of reminders or a deposit policy.
The figures are estimates from your own inputs, not an industry benchmark. For the wider picture of fixed costs, see booth rent break-even.
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FAQ
How much do no-shows cost a salon?
Multiply appointments per year by your no-show rate, take out slots you refill, and multiply by the average ticket. The calculator does this and also shows profit after supplies and fees.
Do deposits reduce the loss?
A deposit kept on a no-show offsets part of it. Enter the deposit as a percentage of the ticket to see the net effect.
What is a good no-show rate?
It varies by service and clientele, so the calculator uses your own rate rather than a benchmark.