eBay Top Rated requirements check.

The Top Rated requirements (US)

eBay's Seller performance standards page lists the requirements for a US seller to be Top Rated. All of them must be met together.

eBay says evaluations run on the 20th of each month. If you had more than 400 transactions in the past three months, those are counted; otherwise the last 12 months are counted. eBay also lists a 10% final value fee discount as a Top Rated Plus benefit for sellers who additionally offer same- or one-business-day handling and 30-day or longer free returns.

Worked example

A seller with 500 evaluated transactions, 1 case, 2 defects from 2 buyers, 10 late shipments and 490 tracked transactions has a case rate of 0.2%, a defect rate of 0.4%, a late rate of 2% and tracking on 98%. Every line is met. If the same seller had 16 late shipments, the late rate would be 3.2%, above the 3% line and above the count of 5, so that line fails.

Methodology

For lines written as "no more than N (or X%)" the tool treats the line as met when either the count or the percentage is within the limit, the looser of the two. The defect line is ambiguous in eBay's wording, so the tool reports "meets" only when both the rate and the buyer count are within limits and flags "depends" when only one is. Percentages use the transactions you enter as evaluated. Nothing is stored or sent, and the tool cannot see your real account, so always confirm in Seller Hub. Whether you reach Top Rated is not a prediction; this is a check of numbers you type in.

Sources and retrieval date

All figures below were read from the primary sources listed here in October 2026 (retrieved 2026-10). Rules and fees change; re-verify before relying on a number. eBay, Seller performance standards (Top Rated requirements, US sellers). The page shows no last-updated date. Other eBay sites (UK, Germany, Australia, Canada) publish their own thresholds, which differ; this tool covers the US page only.

What this does not cover

• Top Rated sellers outside the US, whose thresholds differ.
• Top Rated Plus handling-time and returns requirements and the exact fee discount exclusions.
• Above Standard, Below Standard and other seller levels.
• How eBay selects the transactions it evaluates beyond the rules quoted on the page.
• Any guarantee of status; eBay decides.

Frequently asked questions

What are the eBay Top Rated seller requirements?

For US sellers: 90 days active, 100 transactions and $1,000 in US-buyer sales over 12 months, at most 2 closed cases or 0.3%, defects within 0.5% and 3 buyers, at most 5 late shipments or 3%, and tracking on 95% of transactions.

What is the difference between Top Rated and Top Rated Plus?

Top Rated Plus adds same- or one-business-day handling and 30-day or longer free returns, and eBay lists a 10% final value fee discount as a benefit with some exclusions.

How often does eBay evaluate Top Rated status?

eBay says evaluations run on the 20th of each month, counting the last three months if you had more than 400 transactions and otherwise the last 12 months.

What counts as a late shipment?

This tool takes the count you enter from Seller Hub. eBay's page lists a limit of 5 or 3% of transactions; see eBay's help for how a late shipment is determined.

Does meeting these numbers guarantee Top Rated?

No. eBay's evaluation is the final word and this tool only compares the numbers you type with the published thresholds.